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Frequently Asked Questions
Can I have a sample for test?
Yes, samples are available. We offer LED strip light samples from 1 to 5 meters. Samples can be provided for free, while the freight cost is covered by the customer's account, which will be returned after cooperation.
How about the lead time?
For materials in stock, the regular order delivery time is 3-7 days after payment. Custom products (such as custom PCBs) typically take 8-15 days.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx, or TNT, taking 3-5 days to arrive. Airline and sea shipping are also optional.
Do you accept OEM service?
Yes, we accept OEM orders and will produce the products according to your specific requirements.
What payment methods can you accept?
We accept various payment methods including T/T, L/C, and PayPal for your convenience.
What after-sale services are offered?
We provide free technical support, along with replacement and refund services should any product problems occur.