Can I have a sample order for this product?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
Samples need 3-5 days, while mass production typically requires 1-2 weeks for larger order quantities.
Do you have any MOQ limit for orders?
We offer a low MOQ; even 1pc for sample checking is available.
How do I proceed with an order?
First, let us know your requirements. Second, we provide a quote. Third, the customer confirms samples and places a deposit. Fourth, we arrange production.
Do you offer a guarantee for the products?
Yes, we offer a 1-2 year warranty on our products to ensure quality performance.
How do you deal with faulty products?
Our products are made under strict quality control with a defect rate below 0.5%. During the guarantee period, we will send replacements or discuss optimal solutions based on the situation.
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