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Frequently Asked Questions
When can I get a price quotation?
We usually quote within 8 hours after receiving your inquiry. For urgent requests, please highlight your priority for an immediate response.
How is the product quality confirmed?
With over 20 years of experience in technical manufacturing, we provide quality assurance through factory video tours and welcome physical inspections of our facilities.
What are your standard delivery terms?
We accept various delivery terms including EXW, FOB, CFR, CIF, DDU, and DDP to ensure the most cost-effective solution for your project.
Why should we choose your products?
We offer a one-stop solution with over 1000+ new items developed annually, competitive manufacturer pricing, strict quality control, and timely global delivery.
Is this LED neon strip light waterproof?
Yes, the L008 model features an IP67 rating, making it highly resistant to dust and protected against immersion in water, suitable for demanding environments.
Do you support OEM or custom projects?
Absolutely. Besides OEM, we handle ODM projects step-by-step according to your artwork or samples to match specific requirements and avoid errors.