Frequently Asked Questions
Q1. Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
Sample needs 5-7 days, mass production time needs 1-2 weeks for larger orders.
Q3. Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q5. How to proceed an order for led light?
Firstly, let us know your requirements or application. Secondly, we quote according to your requirements. Thirdly, customer confirms the samples and places deposit for formal order. Finally, we arrange production.
Q6. Do you offer guarantee for the products?
Yes, we offer 5 years warranty to our products based on the specific requirements.
Halo Light
