What is the supported voltage for these strip lights?
The lights support a wide voltage range from 110V to 240V. We provide the necessary transformer to ensure compatibility with your local power supply.
Can I control the lights using my smartphone?
Yes, these lights feature WIFI connectivity. You can download the "Tuya Smart" app for full mobile control, and they are also compatible with Alexa Echo and Google Home for voice commands.
Are these LED strips suitable for outdoor use?
Yes, the product has an IP44 rating, making it waterproof and suitable for both indoor and outdoor decorative applications.
What kind of warranty is provided?
We provide a 2-year warranty for our lamps. Every product undergoes strict testing by our experienced quality control team before shipment.
Do you offer customization or OEM services?
Yes, we accept OEM and ODM orders. We can provide customized services including printing your logo on the lamp or packaging based on your design requirements.
What is the typical delivery time for orders?
Sample orders usually take 3-7 working days. For mass orders, the delivery time depends on the specific order quantity.