Q1: Are you a professional manufacturer?
Yes, we have been a dedicated manufacturer since 2008 with a strong reputation for quality and reliability in the lighting industry.
Q2: Can I request samples for testing?
We can provide samples free of charge. However, delivery costs are covered by the customer. Providing an International Express Account for freight collection is recommended.
Q3: What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 1 metric ton per model, though specific requirements can be discussed based on project needs.
Q4: How do you ensure the high quality of your products?
We maintain strict quality control through our own production workshops, 100% online QC testing, final inspections, and certifications including ISO9001:2015 and SGS.
Q5: What are your standard payment terms?
Our standard terms are a 30% T/T deposit followed by a 70% T/T payment before the loading of the container.
Q6: What is the warranty period for the LED neon strips?
We offer a 3 to 5-year warranty depending on the specific model and application requirements, ensuring long-term performance.
Halo Light
